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Team Building & Development

Teamwork Skills®

"Despite technological progress, our competitive advantage lies in our ability to work effectively together." — Roger K. Allen, Ph. D

We depend on each other, and the results within an organization are due to the collective effort of people working together. The program is built to help participants feel good within the team, collaborate effectively, and work in a productive manner.

Effective
Collaboration

Two-Way
Communication

Conflict
Resolution

Group
Decisions

Teamwork Skills® is a training program dedicated to developing effective collaboration in organizations. Structured in 7 practical modules, the program combines applied exercises with active learning to support the rapid transfer of skills to daily professional activities.
Benefits

What will participants learn?

  • Collaborate better with others;
  • Understand and respect different perspectives;
  • Listen to and understand colleagues' viewpoints;
  • Communicate effectively, in both directions;
  • Give and receive constructive feedback;
  • Approach conflicts directly, in a win-win manner;
  • In-depth analyze how the team functions;
  • Participate in team decision-making;
  • Contribute to collective problem solving.
Audience

Who is the program for?

The program is suitable for individuals who:

  • Appreciate perspectives different from their own.
  • Want to listen and understand others' points of view.
  • Understand the importance of two-way communication.
  • Want to give and receive constructive feedback.
  • Want to approach conflicts directly and constructively.
  • Want to analyze and improve the actual functioning of the team.
  • Want to participate effectively in team discussions and decisions.
  • Want to develop collective problem-solving skills.
Format

Course Structure

The program consists of 7 modules. Each module contains a series of exercises that enliven the training sessions and support the workplace application of acquired knowledge. The program is designed to be educational, enjoyable, and dynamic.

Module 1

Basic Communication

  • Distinguishing people's perceptions and points of view.
  • The basics of face-to-face communication.
  • The difference between one-way and two-way communication.
  • Understanding listening skills.
  • Improving active listening skills.
Module 2

Giving and Receiving Feedback

  • What feedback is.
  • How open or resistant we are to giving and receiving feedback.
  • How to give effective feedback to others.
  • How to receive effective feedback from others.
  • Practicing receiving and giving feedback within the team.
  • Creating a personal plan to improve response to feedback.
Module 3

Group Dynamics

  • What group dynamics is.
  • Discussing and experiencing group dynamics.
  • Group process and collective leadership.
  • What you can do to improve the group's process skills.
  • Evaluating the team's group process.
  • Identifying how the team will improve its process.
Module 4

Team Decision Making

  • Barriers to group decision making.
  • Methods of group decision making.
  • Consensus decision making and using a new working model.
  • Ways the team can improve its process.
  • Who is responsible for making current decisions in the team.
  • Identifying decision-making issues to tackle within the team.
Module 5

Team Problem Solving

  • Specific difficulties in group problem solving.
  • A practical definition for problem solving.
  • A model for group problem solving.
  • How to conduct creative brainstorming.
  • Using cause-and-effect diagrams to analyze problems.
  • Evaluating the team's readiness for effective problem solving.
Module 6

Conflict Resolution

  • Defining destructive conflicts and how to avoid them.
  • The five managerial styles of approaching conflicts.
  • Using a model to choose the response to a potentially conflictual situation.
  • Evaluating your usual conflict approach style.
  • Practicing the three-step model for conflict resolution.
  • Changing styles and improving how current conflicts are handled.
Module 7

Time Management

  • How you currently use your time.
  • Barriers that prevent better time management.
  • The difference between "important" and "urgent" and how to plan time.
  • Setting professional goals for better time management.
  • A systematic approach to managing daily events.
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CODECS Catalog 2026

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