Dezvoltarea Unei Echipe De Inalta Performanta

Vision

Create an organization where people put their heart into their work

Few would disagree that people are an organization's most valuable asset. Do you want better quality, faster response times, higher productivity, greater responsiveness in customer relations, and improved profitability? People are the ones who deliver them.

Unfortunately, many are driven only by compliance and do not put their heart into their work. They do the bare minimum, watching the clock, and their organizations reap the rewards of mediocrity. Others feel driven by commitment, feel valued by their organizations, and can make a significant contribution to their success. And their organizations reap the rewards of vitality and excellence.

By participating in this program, you will learn from top industry experts how to create a team environment that drives the highest levels of performance.

Objectives

What will you achieve in this program?

You will understand how teams differ from traditional work groups.
You will create a team charter, including a clear statement of your team's goals, operating principles, performance objectives, and a vision of the ideal team.
You will acquire managerial skills for organizing teams effectively, critically analyze the effectiveness of your meetings, and create action plans for their improvement.
You will identify your customers' requirements for your team and how they determine its performance.
You will analyze and streamline the team's core activities.
You will clarify team members' roles and responsibilities to increase accountability. You will establish a system for measuring performance, setting goals, and tracking results.

Curriculum

Program Structure (7 Modules)

Module 1: Key elements of a high-performance team

Definition of a team and differences from a traditional group.
The three elements of a high-performance team.
The four types of teams and stages of formation.
Creating an image and naming the team.

Module 2: The team charter

Identifying key customers and stakeholders.
Determining expected performance.
Deciding the purpose and identifying ideal characteristics.
Formulating a set of operating norms for the team.

Module 3: Effective meetings

Characteristics of effective meetings.
How to set an agenda and a format for minutes.
Necessary leadership roles and dialogue skills.

Module 4: Customer focus

Examining the attitude and evaluating the degree of customer orientation.
Analyzing feedback and formulating improvement plans.
Setting up a measurement system for customer requirements.

Module 5: Process management

Definitions and basic process mapping skills.
Mapping the team's core processes.
Identifying and analyzing process deviations.
Creating action plans for improvement and control.

Module 6: Member roles and responsibilities

How a team can become autonomous and self-directed.
Clarifying collective responsibilities and setting priorities.
Designating, allocating roles, and understanding empowerment.
Using the empowerment matrix and creating the maturity matrix.

Module 7: Goal setting and tracking results

The importance of setting goals and tracking results.
Mastering the basic principles of recording results.
Identifying key result areas and measurement criteria.
Evaluating current performance and the feedback system.

Enrollment Support

Talk to a CODECS Consultant

For organizing this program in-house for your team or for Open enrollments, our consultants are at your disposal.

📧 training@codecs.ro 🟢 WhatsApp: 0726 743 141

CODECS Call Center

Phone: 021 252 51 82

Mobile: 0726 743 141

Headquarters Address

37-39 Agricultori St.

Sector 2, Bucharest

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Dezvoltarea unei echipe de inalta performanta

Developing a High-Performance Team®