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SalesMan Training


Sales & Negotiation

Sales Agent Course

This 4-day training program allows trainees to understand who the customers are, how to approach each one individually, what their specific needs are, what to sell them, and most importantly, how to sell it.

Official Certification

ANC and Ministry of Labor Accreditation

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IMPORTANT NOTE: Currently, at the national level, ANC certification for the Sales Agent occupation is suspended by the authorities. The course continues to be held for the development of practical skills, and upon completion, participants will receive a CODECS certificate of attendance.

The course offers ANC accreditation for SALES AGENT, COR code 332203.

COR Code 332203

The stake of this course is not just the certification, but the theoretical information and practical exercises in the field of sales. Considering the legal aspects, at the end of the course participants will receive 2 certificates: a graduation certificate for the Sales Agent occupation (COR CODE 332203) and a certificate of attendance issued by CODECS.

Obtaining the certification gives graduates the legal right to practice this profession. The certificate is issued under the aegis of the Ministry of National Education and Scientific Research and the Ministry of Labor, and is valid in relation to ITM (Territorial Labor Inspectorate), PFA establishment, and potential employers in various projects.

This course is accredited by ANC / formerly CNFPA. The certification exam consists of a theoretical test and a practical test (chosen from the course topics).

Goal

Program Objectives

The program objectives are:

  • Identifying market prospecting methods.
  • Raising awareness of the importance of communication, language, and body language techniques.
  • Learning how to present products and services.
  • Mastering the identification of needs and understanding the way customers buy.
  • Learning new sales tools.
  • Understanding customer objections and how to handle them.
  • Acquiring relationship management skills and managing customer relations.
Outcomes

Covered Competencies

After completing the training program, participants will acquire the following competencies:

  • Developing communication and presentation skills.
  • Arguing and eliminating customer objections.
  • Knowing the sales steps and techniques for streamlining the process.
  • Stimulating sales, Customer Care, and resource management skills.
Target Audience

Who is it for?

  • Members of sales, customer care, or promotion teams.
  • Sales, commercial, or brand managers.
  • Front office personnel, call-center staff, and account managers.
  • Anyone who wants to acquire new sales and networking techniques and knowledge, highly useful in daily social interactions.
Format

Structure and Duration

  • The duration of the program is 4 days per group of trainees.
  • A training day contains 6 hours of actual work, arranged in 4 sessions of 1 ½ hours.
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