Business Process Management | BPM

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What is BPM?

Business Process Management (BPM) refers to managing the organization/business through processes.
It is the foundation that should lie at the core of any organization that owns/wants to analyze, improve, and control its processes.
It represents the common language through which processes are documented, assigned ownership, measured, given performance indicators (KPIs), and continuously improved in the same way throughout the organization.
Whether or not the organization wants to improve its processes, it is the only way to define the organization's components based on the vision of shareholders/management and customer expectations.

CODECS offers an intensive training program to discover and deepen knowledge in Business Process Management.

Who is it for?

Members of functional teams for process/quality improvement (Business Transformation, Business Reengineering, Business Improvement, Change Management, Project Managers, IT, (Marketing, Sales, Engineering, Production) or (Supply Chain, Operations, Risk, Human Resources, Finance, and others), regardless of industry. Shareholders and top management.

Curriculum

Day 1

• Introduction to BPM
• What is a business process
• E2E (End-to-End) definition
• Elements of a business process
• Benefits of BPM
• Structure and architecture of processes
• Symbols and objects
• Customer journey
• Process catalog
• Roles and BPM leadership

Day 2

• Understanding processes (VoC, VoE, benchmarking)
• Performance indicators
• Controls and risks
• Process performance management
• Process and business review
• Process dashboards
• Skills and capacity management
• Process improvement
• Continuous improvement

What you receive

CODECS Business Process Management Practitioner training diploma – certificate signed by 2 internationally certified IASSC trainers and BPM experts.
All participants are eligible to take the ICBCIP - International Certification Body for Continuous Improvement Professionals certification exam. Additionally, all participants may opt to continue their preparation for CAFFPA certification as a Process Improvement Manager.

Structure and Duration

Methods used: 40% theory, 60% practical work
Duration: 2 days

For registration and further information, a CODECS consultant is available at the headquarters on Str. Agricultori, no. 37–39, by phone: 021.252.51.82/3/4 or via email at sales@codecs.ro.